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Terms-conditions

/Terms-conditions
Terms-conditions2018-02-03T11:32:37+00:00

The following Terms and Conditions of service apply to all products and services provided by Kreaction Inc. 
Project acceptance
At the time of proposal, Kreaction Inc. in certain projects of high value may provide the customer with a written estimate or quotation of services to be provided. A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Kreaction Inc. Alternatively, the client may send an official order in a form of a e-mail in reply to the estimate or quotation which binds the client to accept Kreaction terms and conditions. No work on a project will commence until either document and/or payment has been received by the customer.
Design charges
Charges for any design services to be provided by Kreaction Inc. will be noted to the customer in A written notice if any shall occur. This will need to be accepted  before Kreaction can proceed with the design process.  This quote can be sent out via email to the client after the meeting or noted in prospective invoice.
Charges
Kreaction Inc. will provide you with a full figure amount for the design you require. This design figure will only be a quote based on the information you have provided Kreaction at the time the project acceptance has been settled. This would exclude any additional design element fees required by the requested design modifications after the quotation has been given.
Security Deposit
The client agrees to pay the full amount or a 50% deposit or $100.00, whichever is greater, which is non-refundable of the quoted amount to commence any project, with the balance payable prior to delivery on the date agreed on between both parties. On acceptance of Kreaction Inc. starting your project the client will need to pay the full amount owing before the time the project is submitted and handed over.
Payment
Payments are to be made by business checks, cash, credit card or online payment with a credit card. Online payments may be electronically processed through invoice sent out by Kreaction Inc. Personal Checks will not be accepted. Payment is due before the final product or artwork is to be handed over to the client. The 50% deposit will be made before work commences and is non-refundable. Projects or products under $100 must pay the full amount prior to work commencing. This is also non-refundable for any cancellations once work has commenced on the desired project due to other amount of rationalization done on the project.
Outstanding Payments
Any payments that are outstanding after 14 days of initial product or design being finalized with sign off and approval will incur an extra 10% charge each week on top of the final balance which is outstanding. The date will be settled by your designer and a reminder will be sent through via email and or phone call.
Alterations
The client agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that Kreaction holds no responsibility for any amendments made by any third party, before or after a design is published.
Cancellations
Any cancellations requested once work has commenced can not be processed.  Deposit  amount is only refundable when no labor or any other type of work is commenced. The 50% deposit after any work commences will not be refunded. The stated outlines of your project document are an agreement that any cancellations will not be refunded for any purpose or reason. Kreaction will not be responsible for the cancellation of any project. Kreaction Inc. may settle a cancellation agreement with partial refund depending on project amount, work done, design time consumed and deposit amount at company’s discretion.
Proof checking
It is the responsibility of the client to proof-read and check all work submitted by Kreaction to ensure that there are no grammatical, spelling or errors contained in the final product. It is agreed that Kreaction Inc. is not responsible or held liable for any errors contained in the final product after the final product has been committed to print or posted in view of the public.
Deadlines
Kreaction will not be held responsible for delays caused by factors outside our control such as:
1. The time it takes the customer to supply of all appropriate material necessary for the completion of the job.
2. The time it takes for the customer to approve any stage of the work.
3. Delays of holidays and or non-business day.
Copyright
Copyright is retained by Kreaction Inc. on all design work including words, pictures if taken by Kreaction Inc. Photography Services, ideas, visuals and illustrations unless specifically released in writing and after all copyright costs have been settled. If a choice of design is presented, only one solution is deemed to be given by Kreaction as fulfilling the contract. All other designs remain the property of Kreaction Inc.