RETURN / REFUND POLICY
Last updated June 03, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
8949 Slauson Ave
Pico Rivera, CA 90660
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
The following items cannot be returned or exchanged:
- Any custom printed product
- Custom Graphic Designs
- Any customer damaged sign hardware
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
- Sale items are FINAL SALE and cannot be returned.
- products or services that required customer’s customization and artwork approval are not elegible for any returns or refunds
If you have any questions concerning our return policy, please contact us at: (562) 942-1144 Email: [email protected]